PRIVACY POLICY
This Privacy Policy incorporates the Terms of Use and describes how Rentbrella LLC and its subsidiaries, affiliates, associated companies and its parent companies ("Affiliates"), collectively referred to as "RENTBRELLA" perform the obtaining, use, processing and storage of the data and information collected, in addition to the registration of activities in the App, which together with the Terms of Use are the entire agreement between user and RENTBRELLA.
RENTBRELLA is committed to your privacy and therefore makes this Privacy Policy available on its websites so that you can access the most up-to-date version whenever you want.
THIS PRIVACY POLICY ESTABLISHES CONDITIONS OF HANDLING YOUR DATA THAT, EXCEPT WHEN MENTIONED IN A DIFFERENT MEANING, ARE NECESSARY FOR THE OPERATION OF RENTBRELLA’S APPLICATIONS AND SYSTEMS AND THE RENDERING OF RENTBRELLA’S SERVICES, INDISTINCTLY FOR ALL USERS OF RENTBRELLA’S APPLICATIONS AND SYSTEMS. IF YOU DO NOT AGREE TO THE CONDITIONS OF PROCESSING YOUR DATA NECESSARY FOR THE OPERATION AND RENDERING OF RENTBRELLA’S SERVICES PROVIDED FOR IN THIS PRIVACY POLICY, YOU WILL NOT BE ABLE TO USE RENTBRELLA'S APPLICATIONS AND SERVICES. YOU UNDERSTAND THAT RENTBRELLA SHOULD COLLECT, STORE, PROCESS, ASSOCIATE, SHARE, USE, DISCLOSE OR OTHERWISE PROCESS YOUR INFORMATION, INCLUDING YOUR PERSONAL DATA, UNDER ANY FORM AND FOR ALL PURPOSES PROVIDED FOR IN THIS PRIVACY POLICY.
1. Collected Information
1.1. At the time of registration and when using the Rentbrella’s umbrella sharing system, some of your data shall be collected and stored for allowing the correct operation of the system, as well as its improvement.
1.1.1. Information provided by the user. At the time of registration, Rentbrella should collect personal data from user, such as: name, photo, address, email address, telephone number, CPF number, gender, date of birth, RG [identity card] number, location or any other personal information that the user voluntarily provides.
1.1.2. Information collected automatically while using the System. At the time of use of Rentbrella's App and System, certain information should be collected automatically, using various technologies and means, including IP addresses, dates and times of registration, collection of browsing/connection data, according to the terms of this Privacy Policy and the laws and regulations applicable to data protection and storage obligation, wi-fi networks to which your mobile device is connected or that are within range thereof, which Bluetooth connections and cellular antennas are close to the device. Some of the information that should be collected automatically is: IP address, date, time, duration, terminal, geographic location and means of access.
1.1.3. Information that should be automatically collected outside of Rentbrella's use; the operation of the Rentbrella’s system depends on the connection of users' data with the equipment data. The Rentbrella’s App should use the user's mobile device connection to locate and collect the data described in Clause 1.1.2 above to improve service and equipment availability. In this case, the collected data shall be anonymous and shall not allow its identification. In addition, Rentbrella’s app uses geolocation technology that allows the capture of the data of visits to commercial facilities, without the direct identification of the user, to: i) send contextualized messages via push notice; ii) perform statistical analysis of behavior and visits to facilities, iii) validate addresses in the registration process and iv) perform communication actions with customers and partners. By accepting this Privacy Policy, user represents to be aware of and agree to the collection and processing of his/her data.
2. Use of Collected Information
2.1. User’s information collected by Rentbrella should be used to:
a) keep the contact information up to date;
b) improve access, browsing in the Rentbrella’s App and the correct location of the Equipment close to the user;
c) comply with a legal and court’s order, or exercise any rights in court or administratively;
d) prepare data and general statistics on the profiles of users and visitors to the Rentbrella System;
e) collect the rental of the Equipment offered through the Rentbrella System;
f) carry out communication campaigns with customers/partners and guidance;
g) identify you and personalize your experience and use of Rentbrella's applications and services, and to provide promotions or incentives;
h) enable Rentbrella to contact you regarding the Services provided, as well as to provide support to the user;
i) detect and protect Rentbrella and users from fraud, abuse, or illegal acts;
j) perform scientific research and analysis;
k) inform about new initiatives and products of Rentbrella, as well as perform the service to users in case of problems or calls.
2.2. The information collected shall not be transferred to third parties except:
a) when the user requests or authorizes Rentbrella to share with partners and/or companies related to it;
b) business partners rendering services or working on Rentbrella's behalf, including means of payment, collection and/or geolocation services;
c) to agencies, authorities, and other entities of the government authorities, to comply with the applicable legislation and regulations;
d) to agencies, authorities, and other entities of the government authorities, as well as individuals or legal entities of a private kind, in compliance with legal obligation or court order;
e) to the police authority or the representative of the Federal Prosecution Service, regardless of the existence of a specific legal obligation or court order, when, at Rentbrella's discretion, there is suspicion, flagrant or investigation of a crime with violence or serious threat involving Rentbrella’s users, or if necessary to protect the rights, property or safety of Rentbrella, its users or third parties;
f) for the exercise and defense of any rights of Rentbrella, at Rentbrella's sole discretion and in the context of judicial or administrative proceedings; and
g) in case of change in ownership or control of Rentbrella or its parent company, resulting from the consolidation, acquisition, or sale of assets.
3. Data Storage
3.1. All data and information are stored in a secure environment which access is limited to persons authorized by Rentbrella.
3.2. Rentbrella uses appropriate information security practices that are compliant with the standards adopted by the market in all its systems and infrastructure, and physical and digital security measures aimed at ensuring the protection of your information. These measures include access controls, encryption, SSL implementation, firewalls, change logging, and other mechanisms, and protocols. With regard to financial data, additional security measures are applied in accordance with applicable regulations.
3.3. The information collected by Rentbrella should be stored on servers located in Brazil or abroad, at Rentbrella's sole discretion. The user represents to understand and agree that other countries should have levels of data protection different from Brazil. Nevertheless, your information however stored in other countries shall be subject to security measures at least equivalent to those described in the preceding clause.
3.3.1. The user is aware that no storage and processing method of electronic information can be completely secure and therefore Rentbrella cannot ensure the absolute security of its transmissions and your personal information stored by Rentbrella.
4. Consent to collect personal data
4.1. Rentbrella offers its umbrella sharing system, upon prior acceptance by the user of the terms of use and privacy policy, the rules of which shall be applicable while the user is registered on the platform.
4.2. By agreeing to these rules, you expressly consent to the collection, storage, use, processing, association, sharing, disclosure, and other ways of processing your information, also personal data, in any form and for all purposes set forth in this privacy policy.
5. User’s Privacy and Data Deletion Right
5.1. If user has questions, comments, or concerns about how Rentbrella handles his/her personal information, please contact us through the Rentbrella’s App
5.2. The user has the right to inform us that: (i) he/she does not want to be contacted by Rentbrella about new initiatives and products in the future; (ii) would like to obtain a copy of the personal information stored by Rentbrella; (iii) would like to have his/her personal information corrected, updated or deleted from the registers; and (iv) wishes to report any misuse of his/her personal information.
5.3. If the user is interested in deleting the personal data collected and stored by Rentbrella, the user should contact Rentbrella requesting that his/her information is permanently deleted through the email atendimento@rentbrella.com.
5.4. In compliance with applicable law or compliance with a court order, Rentbrella should keep certain of your data stored for a period not less than six (6) months after your request for deletion. Such data shall not be anonymous or destroyed by Rentbrella before the expiration of this period.
5.5. Rentbrella shall store your request for deletion and, subject to the mandatory legal time for custody of certain data, shall provide for the destruction or anonymity of information capable of identifying the user.
5.6. If the user requests the deletion of his/her information, but still has some outstanding obligation to comply with Rentbrella, also outstanding balance, his/her information shall not be deleted and shall remain stored for the purpose of enabling the solution of the unsolved item and the adoption of measures aimed at its collection by Rentbrella. The information shall be deleted when the user no longer has outstanding obligations to comply with Rentbrella.
6. General Provisions
6.1. The terms of this Privacy Policy should be updated and modified at any time, and its updated version shall be published on the Rentbrella’s App. The user shall be informed of any significant changes, and the user shall check them regularly to stay informed about how we store and use his/her personal information.
6.2. You agree to this privacy policy and acknowledge that it is complementary to the Terms of Use of the Service used. You further acknowledge that this apply to the processing of your personal data and other information subject to this privacy policy and the laws of Brazil. The parties elect, to resolve any dispute, demand or disagreement arising from the User Agreement, the venue of the Judicial District of the city of São Paulo, State of São Paulo.